Home/FAQs/Credentials and Authorization

Credentials and authorization

Will my account be closed if I never use it?

Your account will become dormant after 1 year of inactivity. Your account will not be permanently closed.

What is my login ID?

For individuals, log in with your CID number.

For businesses, log in with your business license number.

What is MPIN?

Your MPIN is your 4-digit password.

Can I use biometrics to login?

If your handphone supports it, you can set up your face ID or touch ID authentication for seamless logins.

I would like to deactivate biometrics for login.

To deactivate You can do that easily on your profile page., you can either do so on your phone or after login, click onto ‘My Profile/ MPIN’

I have forgotten my MPIN and is unable to login.

Please reset your MPIN on the login page.